Privacy Policy
Privacy Policy of the questsport.cc Store
https://questsport.cc
("Store")
Dear User!
We care about your privacy and want you to feel comfortable when using our services. Therefore, below we present the most important information regarding the rules of our processing of your personal data and the cookies used by our Store. This information has been prepared in compliance with the GDPR, i.e., the General Data Protection Regulation.
PERSONAL DATA ADMINISTRATOR
QUESTSPORT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at Wiejska 52B, 58-506 Jelenia Góra, entered into the National Court Register - register of entrepreneurs by the IX Commercial Division of the National Court Register - District Court for Wrocław-Fabryczna in Wrocław, under KRS number 0000907537, tax identification number (NIP) 6112812746, statistical number (REGON) 231226060, share capital of 100,000.00 PLN.
If you wish to contact us regarding our processing of your personal data, please email us at: sklep@questsport.cc
YOUR RIGHTS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (Article 15 of the GDPR or - if applicable - Article 13(1)(f) of the GDPR),
- their rectification (Article 16 of the GDPR),
- their erasure (Article 17 of the GDPR),
- restriction of processing (Article 18 of the GDPR),
- transfer of data to another administrator (Article 20 of the GDPR).
And also the right to:
- object at any time to the processing of your data:
- for reasons related to your particular situation – to the processing of personal data concerning you, based on Article 6(1)(f) of the GDPR (i.e., on the legitimate interests pursued by us), including profiling (Article 21(1) of the GDPR);
- if personal data are processed for the purposes of direct marketing, including profiling, to the extent that the processing is related to such direct marketing (Article 21(2) of the GDPR).
Contact us if you want to exercise your rights. You may express your objection to our use of cookies (which you can read about below) especially through the appropriate settings of your browser.
If you believe that your data is being processed unlawfully, you may file a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych).
PERSONAL DATA AND PRIVACY
Below you will find detailed information regarding the processing of your data depending on the actions you take.
1. Placing an order in the Store - part 1
For what purpose? |
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|---|---|
execution of your order |
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On what basis? |
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sales contract (Article 6(1)(b) of the GDPR) |
legal obligation related to accounting, obliging us to process your personal data (Article 6(1)(c) of the GDPR) |
For how long? |
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for the duration of the aforementioned contract |
until the expiration of our legal obligation related to accounting |
in addition, your data will be processed until the expiry of the period in which claims may be asserted – either by you or by us(you can find more information on this subject in the last table of this section) |
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What happens if you do not provide your data? |
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you will not be able to place an order |
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2. Placing an order in the Store - part 2
For what purpose? |
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|---|---|
adapting the Store to the needs of Users, as well as improving the quality of the services we provide, based on opinions provided by Buyers via the satisfaction survey service |
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On what basis? |
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our legitimate interest consisting of processing your data for the purpose of conducting satisfaction surveys regarding our services (Article 6(1)(f) of the GDPR) |
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For how long? |
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if you do not provide your opinion - for a period of 30 days from your purchase or until we honor your objection to the processing; if, however, you provide your opinion - until it is deleted or until we honor your objection to the processing* |
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in addition, your data will be processed until the expiry of the period in which claims may be asserted - either by you or by us(you can find more information on this subject in the last table of this section) |
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What happens if you do not provide your data? |
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we will not include your opinion about our Store in our further development work |
* depending on which applies in a given case and which occurs first
3. Creating an account in the Store
For what purpose? |
|---|
execution of the contract for the provision of the account management service in the Store |
On what basis? |
contract for the provision of services (Article 6(1)(b) of the GDPR) |
For how long? |
until the account is deleted by you or by us at your request |
in addition, your data will be processed until the expiry of the period in which claims may be asserted – either by you or by us(you can find more information on this subject in the last table of this section) |
What happens if you do not provide your data? |
you will not be able to create an account and use its functions, such as browsing order history or checking order status |
4. Contacting us (e.g., to ask a question)
For what purpose? |
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|---|---|
handling your inquiries or requests |
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On what basis? |
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contract or actions taken at your request aimed at concluding one (Article 6(1)(b) of the GDPR) – in case your inquiry or request concerns a contract to which we are or may be a party |
our legitimate interest consisting of processing your data for the purpose of communicating with you (Article 6(1)(f) of the GDPR) – if your inquiry or request is not related to a contract |
For how long? |
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for the duration of the contract binding us or – if no contract is concluded - until the expiry of the period for asserting claims – see the last table in this section* |
until the expiry of the period for asserting claims – see the last table in this section - or until we honor your objection to the processing* |
in addition, your data will be processed until the expiry of the period in which claims may be asserted – either by you or by us(you can find more information on this subject in the last table of this section) |
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What happens if you do not provide your data? |
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we will not be able to respond to your inquiry or request |
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* depending on which applies in a given case and which occurs first
5. Browser settings or other similar actions allowing for marketing activities
For what purpose? |
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direct marketing, consisting of displaying personalized advertisements(you can read more about this in the "Profiling" and "Cookies" sections of the Privacy Policy). |
On what basis? |
our legitimate interest consisting of processing data for the purpose stated above (Article 6(1)(f) of the GDPR) |
For how long? |
until the expiry or deletion by you of the cookies used for marketing purposes* |
What happens if you do not provide your data? |
you will not receive suggestions for products or services you might be interested in |
* depending on which applies in a given case and which occurs first
6. Browser settings or other similar actions allowing for analytical activities
For what purpose? |
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|---|---|
analysis of how you use and navigate the Store's website, in order to adapt the site to the needs and behavior of Users(you can read more about this in the "Analytical activities" and "Cookies" sections of the Privacy Policy) |
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On what basis? |
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our legitimate interest consisting of processing data for the purpose stated above (Article 6(1)(f) of the GDPR) |
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For how long? |
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until the expiry or deletion by you of the cookies used for analytical purposes* |
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What happens if you do not provide your data? |
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we will not take into account your preferences regarding the use of the Store in our development work |
* depending on which applies in a given case and which occurs first
7. Your consent to receive marketing content from us (e.g., information about special offers)
For what purpose? |
|---|
sending marketing information, especially special offers |
On what basis? |
your consent to our marketing activities (Article 6(1)(a) of the GDPR) |
For how long? |
until you withdraw your consent – remember, you can withdraw your consent at any time. Data processing until you withdraw your consent remains lawful. |
in addition, your data will be processed until the expiry of the period in which claims may be asserted – either by you or by us(you can find more information on this subject in the last table of this section) |
What happens if you do not provide your data? |
you will not receive our marketing materials, including information about our special offers |
8. Newsletter subscription
For what purpose? |
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|---|---|
sending the newsletter |
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On what basis? |
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contract for the provision of the newsletter delivery service (Article 6(1)(b) of the GDPR) |
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For how long? |
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until you unsubscribe from our newsletter |
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in addition, your data will be processed until the expiry of the period in which claims may be asserted – either by you or by us(you can find more information on this subject in the last table of this section) |
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What happens if you do not provide your data? |
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you will not be able to receive information regarding the Store and our services |
9. Taking an action or omission that may lead to claims related to the Store or our services
| For what purpose? | |
|---|---|
| establishing, asserting, or defending against potential claims related to the concluded contract or provided services | |
| On what basis? | |
| our legitimate interest consisting of processing personal data for the purpose indicated above (Article 6(1)(f) of the GDPR) | |
| For how long? | |
| until the expiry of the limitation period for claims or until we honor your objection to the processing* | |
| What happens if you do not provide your data? | |
| inability to establish, assert, or defend against claims |
DATA PUBLISHING
If you choose to publish a comment, its content and your signature will be visible to other users of the Store.
We do not disclose your email address to other users – unless you do so yourself.
PROFILING
As part of the Store, we perform profiling – in relation to you, this will take place if you allow such activities. Profiling consists of an automatic assessment of which products or services you may be interested in, using information about the content you display. Thanks to this, advertisements for products or services displayed as part of the internet services you use will be more tailored to you and your needs.
The profiling we perform does not result in decisions that produce legal effects for you or similarly significantly affect you.
ANALYTICAL ACTIVITIES
As part of the Store, we carry out analytical activities aimed at increasing its intuitiveness and accessibility – in relation to you, this will take place if you allow such activities. As part of the analysis, we will take into account how you move around the Store – i.e., for example, how much time you spend on a given subpage or which places in the Store you click on. Thanks to this, we can adjust the layout and appearance of the Store and the content posted within it to the needs of Users.
DATA SECURITY
When processing your personal data, we apply organizational and technical measures in accordance with the applicable laws, including encrypting the connection using an SSL certificate.
COOKIES
Our Store, like most websites, uses so-called cookies. These files:
- are saved in the memory of your device (computer, phone, etc.);
- do not cause changes in the settings of your device.
In this Store, cookies are used for the following purposes:
- remembering your session
- statistical
- marketing
To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can view information on this subject by pressing the F1 key in your browser. Furthermore, you will find relevant instructions on the following subpages, depending on the browser you are using:
Below you will find information about the functions of the cookies we process and their validity period.
| cookie name | cookie validity period | cookie function |
|---|---|---|
| _gid | 1 day | This cookie is installed by Google Analytics. This file is used to store information about how visitors use the website and helps in creating analytical reports on how the website is performing. The collected data includes the number of visitors, the source they come from, and the pages visited in an anonymous form. |
| _ga | 2 years | This cookie is installed by Google Analytics. This file is used to calculate visitor, session, and campaign data, and to track site usage for the site's analytical report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. | _fbp | 3 months | This cookie is set by Facebook to deliver advertisements when you are on Facebook or a digital platform powered by Facebook advertising after visiting this website. |
By using the appropriate options in your browser, you can at any time:
- delete cookies,
- block the use of cookies in the future.
In such cases, we will no longer process them.
More information about cookies can be found on Wikipedia.
EXTERNAL SERVICES / DATA RECIPIENTS
We use the services of external entities that support us in our operations. We entrust your data to them for processing – these entities process the data only on our documented instructions.
Below you will find a list of recipients of your data:
| ACTIVITY | DATA RECIPIENTS | TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION |
|---|---|---|
| any activity related to the Store | operator of the online trading platform | does not take place |
| placing an order in the Store | payment provider | does not take place |
| entity providing an installment system | does not take place |
And furthermore:
appropriate public authorities to the extent that we are obliged to make data available to them.
